Our friendly and helpful staff are available to guide you through the renting process and help to take the pressure off finding your new home.  Typically, properties to rent become available about one to two months before occupancy date, so where possible it is advisable to register with us in order to start looking well in advance.

We gather as much information from you as we possible can to make relevant property suggestions to meet your requirements. During your let if you have any questions at all please contact one of our team who will be very happy to help and advise you.

Below is a brief outline of the renting process, however if you have any further unanswered questions please don’t hesitate to ask your lettings advisor for more information;


Having identified prospective properties, our staff at Harris and Rigby will arrange for you to view the properties suggested. These will be arranged at a time to suit you, subject of course, to the Landlords or current tenants permission. Viewings will always be accompanied by a team member from Harris and Rigby, who will be able to provide immediate advice and answer any questions you may have.


Having selected a property you wish to proceed with, and we have completed any negotiations on your behalf, we need you to complete a written application form to apply to rent the property. Along with the written application form, we also need photographic proof of ID, and current proof of address by way of formal documentation.


There is a charge attached to complete the referencing process, being £180 for a single applicant, £280 per couple, and £50 per guarantor if applicable. The fee is inclusive of all VAT. The charge includes general administration, obtaining employer, current landlords references where required, and the completion of credit and financial checks.

Where a tenant is unable to meet the required references or credit checks, or is under 21 years of age, in certain circumstances we may request a Guarantor to underwrite any rent liabilities.

Once you are fully referenced, we will contact you to arrange a provisional moving in date. Please be aware that this date is Subject To Contract and may change. For this reason we advise you to take this into account when booking time off work, deliveries, removal vans etc.

Once the tenancy start date has been agreed, a Tenancy Agreement will be prepared and given to you in good time before the tenancy is due to commence in order for you to raise any questions. An invoice will be sent at the same time for the balance of the monies to be paid to our Client Account 7 days before the tenancy is due to start.

Please note, a member of staff will discuss the whole process with you in full at the time of application.


A Security deposit is required prior to occupation. In line with legislation introduced in April 2007, all deposits being paid by a tenant for an Assured Shorthold Tenancy must be registered with a recognised deposit protection scheme within 30 days. The deposit is usually equal to six weeks rent, but may vary on occasion.

The deposit is held to cover your obligations under the tenancy agreement including any breakages, damage, or other tenant liabilities. Typically, at the end of the tenancy one of our staff members will check the property and assess it’s condition upon your departure, and the deposit will be administered in line with the Deposit Protection Service guidelines.


Rents are normally quoted on a per calendar month basis. In addition, you as the tenant are normally responsible for all utility bills and council tax.

Rents are payable by standing order monthly in advance, with the first month’s rent due before taking occupation of the premises. Generally rent is paid by a standing order mandate and should leave your account two days prior to the rental due date in order to be received in the recipients account on the due date (the due date is typically, although not always, the date on which you moved in). Upon vacating the property you must remember to contact your bank directly to cancel your standing order once the last rental payment has left your account.

For further details on our services offered please contact one of our experienced team members at the Harris and Rigby Rye office by email, phone, complete the Contact Us form on the website or visit our town centre located offices in Rye High Street.

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